1. Sales & Order Processing

• Receive and process customer orders through phone, WhatsApp, email, or other channels.
• Prepare sales orders, quotations, invoices, delivery orders, and related documents.
• Check product availability, pricing, quantities, and customer information before processing orders.
• Follow up on pending or incomplete customer orders.
• Coordinate with the warehouse to ensure goods are prepared according to customer orders.

2. Customer Service

• Attend to customer enquiries regarding products, prices, availability, and order status.
• Provide accurate information and respond to customers professionally.
• Handle basic customer complaints and refer complicated matters to the Sales Executive or Sales Manager.
• Follow up with customers regarding quotations, orders, deliveries, and outstanding matters.

3. Sales Administration

• Maintain proper and accurate filing of sales documents and customer records.
• Update customer information, product prices, and sales records in the company’s system.
• Prepare daily, weekly, or monthly sales reports when required.
• Assist sales personnel with administrative work and documentation.
• Ensure all sales transactions are properly recorded.

4. Coordination & Follow-Up

• Coordinate with the warehouse regarding stock availability and order preparation.
• Coordinate with delivery personnel regarding delivery schedules and customer requirements.
• Liaise with the Accounts Department regarding payments, credit customers, and outstanding balances when necessary.
• Follow up on back orders, pending deliveries, and customer requests.

5. Stock & Product Information

• Check stock availability before confirming customer orders.
• Inform the sales team of low-stock or unavailable products.
• Assist in monitoring fast-moving products and customer demand.
• Ensure customers receive correct product information.

1. Accounts Payable
   • Check and process supplier invoices and bills.
   • Match invoices with purchase orders and delivery orders.
   • Prepare payment vouchers and payment documentation.
   • Monitor outstanding supplier payments.
2. Accounts Receivable
   • Issue customer invoices and credit notes.
   • Record customer payments and receipts.
   • Follow up on outstanding customer accounts when required.
   • Maintain accurate customer account records.
3. Daily Accounting Entries
   • Enter sales, purchases, receipts and payments into the accounting system.
   • Maintain proper records for cash and bank transactions.
   • Assist with bank reconciliation and other accounting reconciliations.
4. Documentation & Filing
   • Organise invoices, receipts, payment vouchers and other accounting documents.
   • Maintain proper physical and electronic filing systems.
   • Ensure documents are complete and easy to retrieve for audit purposes.
5. Administrative Accounting Support
   • Assist the Account Executive / Accountant with monthly closing.
   • Prepare simple accounting reports and schedules.
   • Assist with stock/inventory documentation where required.
   • Assist with e-Invoice preparation and submission.
   • Liaise with suppliers, customers and other departments regarding accounting matters.
6. Other Duties
   • Support the Finance/Accounts Department in daily operations.
   • Perform other accounting and administrative duties assigned by the supervisor.

Date: Friday, 24 July 2026
Time: 14.00–16.00 WIB
Platform: Zoom Meeting
Meeting Link:
https://ui-ac-id.zoom.us/j/92602654787?pwd=xW3SeeJb4la8PqXtcqG80jbAJGOo15.1

We look forward to welcoming you to this e-mentoring session and sharing an inspiring learning experience together!

Our oceans are facing unprecedented challenges, and coral bleaching remains a critical threat to marine biodiversity. Join us as we explore cutting-edge solutions with our esteemed guest speaker Prof. Ching-Nen Nathan Chen from Department of Oceanography, National Sun Yat-sen University, Taiwan.